Drive Cool Transport by Refrigerated Trucks L.L.C. hires out refrigerated vans and trucks with drivers for chilled, frozen and pharmaceutical distribution across the United Arab Emirates. The company has been operating since 2013. Vehicles are allocated against the requirement described by the customer rather than sold from a fixed package.
Work is carried out across all seven emirates. These are service areas, not physical branch locations.
The sequence a booking follows, from first enquiry to returned delivery documentation.
| Stage | Customer provides | Drive Cool Transport provides |
|---|---|---|
| Enquiry | Route, load, dates, temperature requirement | Suitability review and current quote |
| Confirmation | Written acceptance and site access notes | Vehicle type and schedule |
| Allocation | Contact names at both ends | Vehicle and briefed driver |
| Loading | Handling instruction and prepared load | Loading to that instruction |
| Delivery | Receiving contact and access | Movement and hand-off |
| Close | Confirmation of receipt | Agreed delivery documentation |
Timings depend on route, access and scheduling for the specific booking.